Here are a few ideas that might make shipping your rollers a little easier. 

See return shipping requests at the bottom of the page

1. The little bubble envelopes (4 in by 6 in, or 6 in by 8 in) from the post office will work.  It is not advisable to use a regular letter envelope. They also have small boxes. Due to recent problems,  I suggest you use a small box.  Since I ship it back in the same container,  they protect better when shipping back.

​​2. If your roller is gummy or sticky,  just put it in a plastic baggie so the goo doesn’t get on the paperwork.

3. I need nothing but the roller itself.  If you can’t remove bearings etc, that’s fine, I will.

4. If you want it returned quickly!!  If you send it to me via UPS, FedEx, or any other delivery service and want it sent back the same way, (The Simplest and easiest way), is for you are to include a self-addressed prepaid return envelope from your shipper inside the envelope with the roller.   Then when your roller is done,  I take the roller and put it in the return envelope, I call the shipper for pick up and it’s gone, no fuss no muss. This way you only pay the cost of the roller rebuilding, with no handling charge (or $5.00 shipping charge) for you that way,   or give me your account number and I will charge  the return shipping to your account.

5. If you are worried about losing your roller in transit before you send it,  make a 3-dimensional sketch of it, and measure it accurately with a micrometer.  Put all dimensions on the sketch, clearly, so a new one can be made at a machine shop.  Also, insure it for an amount to cover the machining costs or what your machine is worth. Machining is expensive. Could be $150.00 or more

6.  Insurance is advisable.  

7.  Delivery confirmation helps keep track of it,  but they don’t know who gets it out of the mailbox. (costs about $.55 extra) Caution, if it does get lost, the post office won’t pay for it.  

8. It can also be sent with signature confirmation, This is where someone has to sign for the package to receive it.   (that will cost about $1.80 extra).

9.  If you want me to return your rollers  with any of the above mailing options and more than $50.00 insurance let me know.  It will be over and above the normal $5.00 S/H charge.

10. To put your mind to ease a little,  I have had no packages lost from the Postal Service. One near problem (11-04) a package was shipped from overseas in a thin paper padded envelope, I received it and the contents were placed in a plastic bag from some postal system. The original bag was ripped open and the contents had fallen out.  They recovered everything and all was Ok, but it could have been disastrous. Special  return shipping notes

11.  If you have special instructions for me to follow in returning your roller, please make note of it on the order form. For example, if you have customs information requests, what to ship your roller back in (Box or envelope),  or any other information which will help keep you from paying any unnecessary duties or fees.  Doing this might be the only sure way your request will be followed.  If you made a request in an email,  that does not guarantee it will happen, I try to follow them but notes get lost.   The order form stays with the roller until the time of return shipping, so the person packing the roller will see any notes you make on the order form, and follow your requests. Any other notes are welcome also.